Precision Scheduled Railroading is production system redesign — aligning assets, crews, corridors, and governance around disciplined flow.
“One of the most comprehensive changes in the company in many years… a structural foundation for long-term competitiveness.” — Henrik Dahlin, CEO Green Cargo
National turnaround — trust, structure, performance restored together
CEO MANDATE · MARGIN & CULTURAL RESET
SITUATION
Loss-making
Weak financial control
Declining customer metrics
Low engagement, fragmented leadership
RESULTS
€1.6m EBIT improvement in 12 months
Global KPI targets restored
Engagement >90%
Financial control re-established
Turnaround restores trust, structure, and performance — simultaneously.
“Shad came in at a turbulent time and addressed the fundamentals first — restoring trust through empathetic leadership, empowerment and clarity.” — Atli Einarsson, CEO DHL Express Denmark
Demerger and international rebuild — accountability made explicit
COO / CFO MANDATE · SEPARATION & NETWORK RESET
SITUATION
Blurred accountability
Service decline
Cost inefficiency
Market share erosion
RESULTS
Formal SLA separation
Standalone organisation (+200 FTE)
Five facility upgrades
New air route launched
Integration succeeds when accountability is explicit.
DHL Global Operations Country of the Year (2012)
E-commerce network redesign — growth with cost discipline